Terms of Service

1. About Our Services

Traveller Hire Kolkata provides transportation and vehicle rental services including:

• Local Car Rental
• Outstation Car Rental
• Airport Transfer Services
• Tempo Traveller Rental
• Bus Rental Services
• Corporate Transportation
• Wedding Car Rental
• Tourist Transportation

2. Booking Policy

Booking Requests

Submitting a quote request does not guarantee vehicle availability. All bookings are subject to confirmation from our team.

Customer Responsibility

• Provide accurate booking information.
• Share correct pickup and drop locations.
• Provide valid contact information.
• Inform us about any changes in travel plans.

3. Pricing & Payments

Vehicle rental charges may vary depending on travel distance, route, vehicle type, seasonal demand, and availability.

Additional Charges May Include

• Toll Charges
• Parking Fees
• State Entry Taxes
• Driver Allowance
• Extra Kilometers
• Extra Hours
• Night Charges

4. Cancellation & Refund Policy

• Cancellations made well in advance may qualify for a refund.
• Last-minute cancellations may incur cancellation charges.
• Same-day cancellations may result in full booking charges.
• Refund processing times may vary depending on the payment method.

5. Vehicle Usage Rules

Passengers are expected to behave responsibly during the journey.

• No illegal activities inside the vehicle.
• No transport of prohibited materials.
• No damage to vehicle interiors or equipment.
• Passengers must comply with driver safety instructions.

6. Delays & Force Majeure

Traveller Hire Kolkata shall not be held responsible for delays caused by:

• Traffic Congestion
• Weather Conditions
• Road Closures
• Natural Disasters
• Government Restrictions
• Accidents or Emergencies

7. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential losses arising from the use of our services.

Customers are responsible for their personal belongings. Please ensure all belongings are collected before leaving the vehicle.

8. Website Usage

• Do not attempt unauthorized access.
• Do not upload malicious software.
• Do not misuse forms or booking systems.
• Do not interfere with website functionality.

9. Intellectual Property

All website content including logos, graphics, text, design elements, and images are the property of Traveller Hire Kolkata and may not be copied without permission.

10. Changes To These Terms

We reserve the right to modify these Terms at any time. Updated versions will be published on this page with a revised effective date.

11. Contact Information